Welcome to Edoz.pk – your trusted destination for authentic, branded electronics in Pakistan. By using our website, you agree to the following terms and policies. Please review them carefully before placing an order. 1. Product Authenticity At Edoz.pk, we guarantee 100% genuine and brand-new products from top manufacturers such as LG, Samsung, Philips, and more. All items are sourced from authorized distributors and include official warranties (where applicable). 2. Orders & Payments Orders can be placed online 24/7. We accept Cash on Delivery (COD), bank transfers, and secure online payments. Orders are confirmed and processed after successful payment verification (excluding COD). 3. Shipping & Delivery We offer nationwide delivery across Pakistan. Estimated delivery time: 2 to 5 business days, depending on your location and product availability. Shipping charges (if any) are calculated at checkout. 4. No Return or Exchange Policy Please note that Edoz.pk follows a strict No Return or Exchange Policy. All sales are final. We only deal in sealed, original, and brand-new products, and ensure proper quality checks before dispatch. In case of any damage during transit or product issues, customers are encouraged to contact the brand’s official service center as per the product’s warranty terms. 5. Warranty & After-Sales Support All products come with official manufacturer warranties, where applicable. Warranty claims are handled by the respective brand's authorized service centers. Edoz.pk can assist in guiding you through the warranty process, but is not responsible for service timelines or decisions made by manufacturers. 6. Privacy Policy Your personal information is kept secure and confidential. We only collect data necessary to process your orders and improve your shopping experience. We do not sell or share your information with any third parties. 7. Policy Updates Edoz.pk reserves the right to update or modify these terms at any time without prior notice. Please check this page regularly for the latest policies. For questions or support, please contact us at feedback@edoz.pk.